Effective Date: 27-08-2026
Thank you for shopping at viraltrending.shop. We aim to process and deliver orders as quickly and safely as possible.
1. Order Processing
Orders are generally processed within 1–3 business days after successful order confirmation.
Processing may take longer during sales, promotions, festivals, or periods of high order volume.
Orders are not normally processed on Sundays or public holidays.
2. Estimated Delivery Time
Typical delivery estimates are:
- Metro Cities: 3–7 business days
- Other Cities and Towns: 5–10 business days
- Remote Areas: 7–15 business days
These are estimated delivery timelines and are not guaranteed delivery dates.
3. Shipping Charges
Any applicable shipping charges will be displayed during checkout before the order is placed.
4. Order Tracking
Once your order has been dispatched, tracking information may be provided through email, SMS, or another available communication method.
5. Delivery Delays
Delivery may be delayed because of circumstances including:
- Weather conditions
- Public holidays
- Natural disasters
- Courier or logistics issues
- Incorrect or incomplete shipping information
- High order volumes
- Other circumstances beyond our reasonable control
6. Incorrect Shipping Address
Customers are responsible for providing accurate and complete delivery information.
We are not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete addresses provided by the customer.
7. Damaged Packages
If your package appears damaged upon delivery, please contact us as soon as possible and provide photographs or videos of the package and product.
8. Failed Delivery
If delivery cannot be completed because the customer is unavailable, refuses delivery, or provides an incorrect address, the shipment may be returned to us.
Additional charges may apply if re-shipment is requested.
9. Contact Us
For shipping-related questions:
Green Sea Enterprises
Email: vtrendingshop@gmail.com
Mobile: 9015373607
Address: Building No./Flat No.: KHASRA NO 72/2 & 9,
Village Mamoorpur
Road/Street: NO-1 PREM COLONY
Nearby Landmark: Food Corporation Of India Warehouse
Locality/Sub Locality: Narela
City/Town/Village: New Delhi
District: North Delhi State: Delhi
PIN Code: 110040